We use cookies to give you the best possible experience on our website.

Read more

Cancel or change ticket

If your ticket has cancellation insurance the journey can be cancelled up until 2 hours before departure. Cancellation insurance have to be bought together with the ticket. 

Fill inn your booking- and phone number (remember country code) below in order to cancel your ticket. 

Cancelling tickets 

  • If more than one person is travelling, you can choose which people to remove from the booking. 
  • If you have booked a trip that includes one or more connections, the entire trip will be cancelled.
  • Cancellation insurance premiums will not be refunded.
  • It is not possible to add cancellation insurance to an existing booking.
  • Tickets purchased via bus4you.se can be cancelled at bus4you.se and tickets purchased via vybuss.com can be cancelled at vybuss.com.

Change tickets

  • You can change your ticket until two hours prior to departure.
  • There will be a change fee of NOK 39 per ticket when making amendments, in addition to the difference in price between your old and new tickets.
  • If you would like to amend a ticket via our customer service centre, there will be an additional service fee due. Changes must be made during customer service centre opening hours which are Monday-Friday 08:30-15:30.
  • If you have a seat reservation on an existing booking, this will not be transferred to any amended bookings.